
A Step-by-Step Guide to Protect Your Home and Prepare for Restoration
Hailstorms can strike without warning, leaving behind costly and often hard-to-spot damage to your roof, siding, gutters, and more. If your property has just been hit by hail, the most important thing you can do is act quickly — before minor issues turn into major problems, or your insurance claim window closes.
At Mountainsafe Roofing & Restoration, we’ve helped hundreds of Colorado homeowners and property managers recover after damaging hail events. Here’s what to do next.
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Step 1: Stay Safe and Check for Immediate Hazards
Your safety comes first. After the storm passes:
• Stay indoors if there are downed power lines, broken glass, or structural damage.
• Avoid walking on the roof or climbing ladders to inspect for damage yourself.
• Look for interior signs of leaks or water intrusion (wet ceilings, attic moisture, etc.).
If there’s active leaking or damage to your windows, skylights, or interior, contact us right away for emergency service or temporary protection.
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Step 2: Document the Storm and Any Obvious Damage
If it’s safe to do so, take photos or videos of your property from the ground. Capture:
• Hailstones (place a coin next to them for scale)
• Dents in metal surfaces like gutters, downspouts, and AC units
• Broken windows, torn screens, or damaged siding
• Shingle granules collecting at downspouts
You don’t need to get on the roof — our team will do a full inspection for you.
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Step 3: Schedule a Professional Hail Damage Inspection
Hail damage isn’t always visible from the ground — and even small dents or granule loss can lead to long-term roof failure or denied insurance claims if not documented properly.
[Your Company Name] offers free, no-obligation hail damage inspections performed by trained specialists who know what to look for and how to document it correctly.
Our inspections include:
• Full roof and exterior evaluation
• Photographic and written damage report
• Guidance on whether a claim should be filed
• Emergency tarp-off or temporary repairs, if needed
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Step 4: Contact Your Insurance Company (But Not Before You’re Ready)
Once your inspection is complete and we’ve confirmed hail damage, we can help you determine whether filing a claim makes sense.
We’ll walk you through the process, help you file, and even meet with the adjuster onsite to ensure everything is properly documented.
We handle:
• Claims filing support
• Adjuster meetings and photo documentation
• Reviewing your insurance scope for accuracy
• Requesting supplements for overlooked damage
Don’t feel pressured to call your insurer first — it’s your right to choose a qualified contractor to inspect your property before you file a claim.
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Step 5: Begin the Restoration Process
Once your claim is approved, we’ll move quickly to restore your property — keeping you informed at every step.
Our hail damage restoration services include:
• Roof replacement using impact-resistant shingles
• Siding, gutter, and window repair or replacement
• Interior repairs (if applicable)
• Permits, cleanup, and final walk-through
We manage everything from start to finish so you can focus on getting life back to normal.
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Why Act Fast After a Hailstorm?
Delaying inspection or repairs after a hailstorm can lead to:
• Leaks and structural damage
• Denied or underpaid insurance claims
• Expired claim windows (typically 6–12 months depending on your policy)
• Additional damage that’s no longer covered by insurance
Let us help you protect your home and investment — quickly and professionally.

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